Cancel/Change Order
At Xanawood, we strive to process your orders as quickly as possible. To ensure a seamless shopping experience, please review our policy regarding order cancellations and modifications:
How to Cancel or Modify Your Order
- Timeframe: You can cancel or modify your order within 4 hours of purchase.
- How to Request Changes: To cancel or make changes to your order, please contact us as soon as possible:
- Use the “Contact Us” page on our website.
- Email us at support@jerseywarrior.com.
After the 4-hour window, we are unable to process cancellations or modifications as your order may already be prepared for shipment.
Important Reminders
- Verify Your Delivery Address:
Please double-check your delivery address for accuracy and completeness before submitting your order.- Incorrect or incomplete addresses can result in delivery issues.
- If your order is returned due to an incorrect address, you may be responsible for additional shipping charges.
Need Help?
If you have any questions or require further assistance with your order, don’t hesitate to reach out to our customer service team:
- Email: support@jerseywarrior.com
- Phone: +1 (507) 501-1312
- Support Hours: Monday – Friday, 9:00 AM – 6:30 PM (EST)
We’re here to help and ensure your experience with Xanawood is a positive one!